Coverlab, we strive to ensure your complete satisfaction with your purchase of premium mobile covers and accessories for Android and iPhone devices. We understand that sometimes returns and refunds may be necessary. This Refund Policy outlines the terms and conditions for refunds, exchanges, and returns. By making a purchase on our website, you agree to the terms outlined in this Refund Policy. 1. Eligibility for Refunds and Returns

• Defective or Damaged Products: If you receive a defective or damaged product, please contact us within 4-5 days of receiving your order. We will arrange for a replacement or refund, including any return shipping costs.
• Incorrect Product: If you receive an incorrect product, please notify us within 4-5 days of receiving your order. We will arrange for the correct product to be sent to you or provide a full refund, including any return shipping costs.

2. Returns for Non-Defective Products If you are not satisfied with a non-defective product, you may be eligible for a return or exchange under the following conditions:

• Unused and Unopened: The product must be in its original, unused, and unopened condition.
• Request within 10 days of Purchase: You must request a return or exchange within 10 days of the purchase date.
• Return Shipping: You are responsible for the return shipping costs unless the return is due to our error.

3. How to Initiate a Return or Exchange To initiate a return or exchange, please follow these steps:

• Contact our customer support team at support@coverlab.in to request a Return Authorization (RA) number.
• Package the product securely, including the RA number and a copy of the original packing slip or invoice.
• Ship the product to the address provided by our customer support team.

4. Refund Process Upon receiving and inspecting the returned product, we will process your refund or exchange within 7days of receipt. Refunds will be issued to the original payment method used for the purchase. 5. Contact Us If you have any questions or need further assistance regarding our refund policy, please contact us at:

• Email: support@coverlab.in
• Phone: +91 9665406856

6. Changes to this Refund Policy We reserve the right to update or modify this refund policy at any time without prior notice. Any changes will be reflected on this page. Thank you for choosing Coverlab for your mobile cover and accessory needs. We appreciate your business and are committed to providing you with top-quality products and excellent customer service.